FAQs

Ordering and Shipping

  • Simply browse our collections, add items to your cart, and proceed to checkout. Follow the prompts to complete your purchase. For custom orders, please refer to our custom order section.

  • We accept major credit cards, Venmo, and other secure payment methods for non-custom orders. Custom orders and large orders require a check or bank transfer for deposits and final payment. Custom orders are any order that does not come from in stock product.

  • Currently, we only ship within the USA. We are working on expanding our shipping options in the future.

  • Standard shipping usually takes 5-7 business days. Custom orders may take longer depending on the complexity of the design. You will receive an estimated delivery date at checkout.

  • Shipping costs vary based on the size and weight of your order. You can view the shipping cost at checkout before finalizing your purchase.

Products and Customization

  • We use high-quality materials to ensure durability and comfort. Our t-shirts are made from soft, breathable fabric, and our wall art is available in various materials such as glossy heavy duty stock, canvas, metal, and glass, suitable for framing.

  • Yes! We can print your own images/photos of your car(s), bike, boat, aircraft, big-rig, snow-machine, water craft etc. on t-shirts, apparel, and wall art. Complete our Custom Order form for a quote and to discuss your design ideas.

  • Yes, all of our designs are exclusive; some are hand-rendered originals by Julio Cesar Caetano and are exclusive to our store.

  • To ensure the longevity of your custom printed apparel, wash it inside out in cold water and tumble dry on low heat. Avoid using bleach or ironing directly on the design.

Returns and Exchanges

  • We accept returns on unused, unworn and unwashed items within 30 days of purchase. Custom orders are non-refundable unless there is a defect in the product. Please contact our customer service department for return instructions.

    Call (352) 230-8041  or email at sales@detroitironcreations.com

  • Contact our customer service team with your order number and reason for return. We will provide you with further instructions.

    Call or text (816) 615-1325 or via email, sales@detroitironcreations.com

  • If you receive a damaged or incorrect item, please contact us immediately with your order number and a photo of the issue. We will resolve the problem as quickly as possible.

General Questions

  • You can reach our customer service team via email at support@detroitironcreations.com or by filling out the contact form on our website.

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